Terms and Conditions

The effective date of this agreement is 9/23/2009

By using this website (as defined below) which is owned and operated by Ratings, LLC and by accessing this site located at tenantandlandlordratings.com, and all linked pages owned and operated by tenantandlandlordratings.com, you agree to be bound by these terms of service, as well as any other guidelines, rules and additional terms referenced herein, and all such guidelines, terms, and rules are hereby incorporated herein by this reference (collectively "Terms of Service").

These Terms of Service set out the legally binding terms with respect to your use of and our provisions of this site and its services. Please read these Terms of Service carefully. Your access to and/or use of tenantandlandlordratings.com constitutes your acceptance of all the provisions stated in these Terms of Service. If you are unwilling to be bound by these terms, do not access or use this site.

  1. Eligibility
    You must be over 18 years of age, or the legal age to form a binding contract in your jurisdiction if that age is greater than 18 years to register as a member and/or utilize the services of this site. If you are under the age of 18 or the applicable legal age in your jurisdiction you can only use this site in conjunction with, and under the supervision of, a parent or legal guardian who has agreed to the Terms of Service. If you do not qualify do not use this site. Use of this site is void where prohibited by law, and the right to access this site is revoked in such jurisdictions. You must be 13 years of age or older to visit this site in compliance with the Children’s Online Privacy Protection Act (COPPA). By using this site you represent and warrant that you have the right, authority and capacity to enter into these Terms of Service and to abide by all the conditions set forth herein. This site is administered in the United States and intended only for users in the United States and any outside use is at the risk of the user, and the user is responsible for compliance with any local laws applicable to their use of this site.
  2. Changes to the Agreement of tenantandlandlordratings.com
    You agree and acknowledge that these Terms of Service, tenantandlandlordratings.com and its services may be modified at any time without notice, and the modifications will be effective immediately upon this site’s posting of such new terms. You agree to review the Terms of Service for tenantandlandlordratings.com periodically to see if there have been any modifications to the Terms of Service. Your continued use of this site will constitute acceptance of any change in the Terms of Service for this site. Unless expressly stated otherwise by tenantandlandlordratings.com, any new features, services modifications, etc. to this site implemented after your initial access to the service be subject to the Terms of Service.
  3. Registration and Security
    In order to use or access some of the services of this site you may be required to register with this site and create a username and password. If you register you agree to provide this site with accurate, complete, and updated registration information. Failure to do so will constitute a breach of the Terms of Service, and may result in the immediate termination of your account. You may not enter, select or use a false name or email address controlled by another person with the intent to impersonate that person, or use as a user ID any name subject to any rights of a person other than yourself without appropriate authorization. This site reserves the right to refuse registration of, or cancel a user’s ID at its own discretion. You are responsible for maintaining the confidentiality of your password and are fully responsible for all activities which occur under your user ID and password. Any user ID and password provided to you for use of this site shall be for your personal use only. You hereby agree: to notify this site of any unauthorized use of a user ID or password; and ensure that you have completely logged out of your account upon finishing any and all interaction with this site.
  4. Use of this site and its services by member
    You may use this website to solicit reviews from, as well as share reviews with other users of this site. You may browse the database of this site for reviews and business contact information. You may copy or download portions of the content of this site for your own use, provided that you adhere to all copyright or other notices contained in such content. This site does not control the content posted by third parties via the service of this site, including the content of any messages or reviews of businesses, landlords, or tenants, and does not guarantee the accuracy, integrity or quality of such content. You acknowledge that by using this site you may be exposed to content that is considered offensive, indecent, or objectionable and as such, under U.S.C. 47 § 230 this site shall not be treated as the publisher or speaker of any information provided by another user. Under no circumstances will this site be held liable in any way for any content, or any loss or damage of any kind resulting from the use of any content. You are responsible for complying with any and all laws applicable to the content submitted via the services of this website. You agree that you have considered and bear all the risks associated with the use of any content including any reliance, integrity, and accuracy of such content.
  5. Restrictions and rights to use
    You shall not (and agree to not allow a third party to):
    • Modify, adapt, translate or reverse engineer any portion of this site;
    • Remove any copyright, trademark, or other proprietary rights notices contained in or on this site;
    • Use any robot, spider, site search/ retrieval application, or other device to retrieve or index any portion of this site.
    • Collect any information about other users or members (including but not limited to usernames) for any purpose other than to solicit and share reviews with other users or members of this site;
    • Reformat or frame any portion of this site including, but not limited to web pages;
    • Create user accounts by automated means or under false or fraudulent pretenses;
    • Create or transmit unwanted electronic communications such as "spam" to other users or members of this site, or otherwise interfere with other user/member’s use and enjoyment of this site;
    • Submit any third party materials or content without that third party’s consent;
    • Submit any content or material that falsely states or implies that such content or material is sponsored or endorsed by this site;
    • Submit any material that infringes, misappropriates or violates intellectual property, publicity, privacy or other rights of a party;
    • Transmit any viruses, worms, defects, Trojan horses or other items of a destructive nature;
    • Use this site to violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material including that which are deemed offensive or obscene;
    • Copy or store any content offered on this site for other than your own use;
    • Submit content or materials that are unlawful or promote or encourage illegal activity;
    • Submit false or misleading information to this site;
    • Take any action that imposes, or may impose in our sole discretion, an unreasonable or disproportionately large load on our IT infrastructure;
    • Use this site and its services, intentionally or unintentionally, to violate any applicable local, state, national or international law; or
    • Collect or store personal data about the other users in connection with the prohibited activities described in the paragraph.
  6. Content posted by you on this Site
    Under no circumstance may you post, distribute, or reproduce any copyrighted material, trademarks, or proprietary information without the expressed written consent of the owner of such rights. You acknowledge that this site has the unconditioned and unrestricted right to review and/or remove any content or information that this site judges to violate these terms of service or which may be deemed offensive, illegal, or may violate the rights of any of the other users of this site. You, the user, bear sole responsibility for any content you choose to publish or display on this website or transmit to other members or users of this website. You are responsible for your rating, reviews, and comments regarding businesses and users listed on this site. This site reserves the right, but is not obligated, to monitor conflicts between you and any other user/ business which you have reviewed on this site. You, the user, agree to only post material which you believe to be true and will not purposely, or intentionally, provide any false or misleading information. By posting information on this site, at no charge to this site or any other herein, you agree and grant (and represent you have the right to do so) to this site, its contractors, and the users of this site an irrevocable, perpetual, non-exclusive, royalty free, worldwide license to use, copy, publicly display and distribute any information that you post. You may not post content that: is false or misleading; would obviously be offensive to other users, such as content or messages that promote racism, bigotry, hatred, or physical harm of any kind towards any group or individual; harasses or advocates harassment of a group or individual; involves the transmission of mass mailing or "spamming"; promotes illegal activity or conduct that is abusive; is threatening, obscene, defamatory, or libelous; is pornographic or sexually explicit in nature; or seeks or recommends providers of material that exploits people under the age of 18 in a sexual or violent manner, or seeks or recommends providers that solicit personal information from anyone under the age of 18.
  7. Engaging in Transactions with Parties
    If you choose to enter into correspondence or engage in commercial transactions with third parties in connection with your use of this site, that activity is solely between you and the third party. This site shall have no liability, obligation or responsibility for any activities, and you hereby release this site of any and all claims in regards to such activities.
  8. Ownership
    Except for the content submitted by members and users, this site and all of its aspects, including copyrights, trademarks, and other intellectual property or proprietary rights therein, are owned by the site and its licensors. You acknowledge that this site and any underlying technology or software used in connection with this site contain this site’s proprietary information. You may not modify, reproduce, distribute, create derivative works of, public display or in any way exploit, any of the content, software, and/or materials available on this site in whole or in part except as expressly provided in this site’s policies and procedures made available via the this site. Except as expressly and unambiguously provided herein, this site and its suppliers do not grant you any express or implied rights, and all rights of this site not expressly granted by its operators to you are retained by the operators.
  9. Disclaimer and Limits of Liability
    THIS SITE IS PROVIDED BY ITS OWNERS AND OPERATORS ON AN "AS IS" BASIS. THIS SITE AND ITS LICENSORS AND AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS, STATUTORY OR IMPLIED AS TO THE OPERATION OF THIS SITE, ITS SERVICES OR SOFTWARE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE OR IN ASSOCIATION WITH ITS SERVICES. TO THE FULLEST EXTENT PERMISSABLE BY APPLICABLE LAW, THIS SITE AND ITS AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESS, STATUTORY, OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THIS SITE AND ITS LICENSORS AND AFFILIATES FURTHER DO NOT WARRANTY THE ACCURACY OR COMPLETENESS OF THE INFORMATION, TEXT, GRAPHICS, LINKS, OR OTHER ITEMS CONTAINED WITHIN THIS SITE. SOME JURISDAICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG IMPLIED WARANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS SITE IS NOT RESPONSIBLE FOR THE CONDUCT OF ANY TENANT, LANDLORD, PROPERTY MANAGEMENT COMPANY, OR ANY OTHER USER OF THIS SITE. THIS SITE DOES NOT WARRANT OR COVENANT THAT ITS SERVICES WILL BE AVAILABLE AT ANY TIME OR FROM ANY PARTICULAR LOCATION, WILL BE SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES PROVIDED ARE FREE OF VIRUSES OR OTHER POTENTIALLY HARMFUL COMPONENTS. ANY MATERIAL OR CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THIS SITE’S SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY ANY USER FROM THIS SITE, ITS OWNERS AND OPERATORS, OR THROUGH OR FROM THE SITE’S SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. WITHOUT LIMITING THE FOREGOING, THIS SITE AND ITS OWNERS, AFFILIATES, AND SUPPLIERS WILL NOT BE LIABLE UNDER ANY THEORY OF LAW, FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, BUSINESS INTERRUPTION, AND/OR LOSS OF INFORMATION OR DATA. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
  10. Construction
    This agreement shall be construed in accordance with the laws of the State of Connecticut. Any user hereby expressly waives any and all defenses which may now or hereafter provide under the laws of the State of Connecticut and the United States of America to the exercise of in personam jurisdiction over the user by any state or federal court located in the State of Connecticut and any dispute concerning or arising out of or connected with this site. Any user does hereby constitute and appoint the Secretary of State of the State of Connecticut as its agent and attorney in fact in user’s name, place, and stead for the limited purpose of receiving and accepting service of process throughout the State of Connecticut in any action, suit, or proceeding brought by Ratings, LLC arising out of or connected with the use of this site. In connection with the foregoing appointment, you, the user, hereby acknowledge as sufficient any service of process upon said agent by certified mail sent to said agent at the official address of said Secretary of State, postage prepaid, return receipt requested, notwithstanding the requirements of any other statute or other law now or hereinafter governing or concerning service of process to the contrary. You, the user, hereby acknowledge and agree that in entering into this agreement, you have transacted business within the State of Connecticut as contemplated by any applicable statute or law of the State of Connecticut and/or the United States of America.